GENERAL

CAMPING

DIRECTIONS

VOLUNTEER

DISABLED

GREEN READING

Under our 2-for-1 scheme, we provide many disabled ticket holders with a free ticket for an accompanying friend or personal assistant. 

The form will not be available before April 1st 2008 and therefore applications made prior to this will not receive a response.

The best place for regularly updated information is at  www.festivalrepublic.com 
Click FAQs at the bottom of the homepage for venue/festival info.

For general information, you can call the Festival Republic Information Line: 020 7009 3000
The line is open between 10am and 7pm, Monday to Friday. The national and regional music press also provide a wealth of information.

National Rail Enquiries: 08457 484950
London Underground, DLR and London Buses: 0207 222 1234 (24hrs)
National Express Coach Service: 08705 808080

Your confirmation letter will contain full information on what to do on arrival. Come to the Guest List with your ticket & confirmation letter; your details will be on the Festival Republic list. Your PA should bring ID. 

We will provide wristbands for you and the person accompanying you. You will not need to go to wristband exchange at the camping events. If you have any questions about access or facilities at the event, the Guest List is the best place to make enquiries. Please do not hesitate to ask for one of our supervisors: Sharon Reuben at Reading, Ola Nilsson at Leeds and Latitude.

Tickets for all events are available from a variety of sources.
The Information Line can tell you about agencies in your area, on 0208 963 0940.
You can book tickets on the Festival Republic website at www.festivalrepublic.com or www.seetickets.com

Tickets are also available on: 0870 060 3777 - the Credit Card Booking Line
Tickets are available at face value, with no booking fee, if bought in person by cash/cheque from the Camden Ticket Shop, or The Astoria, Charing Cross Road, London.
Please check the Info Line for details.

NOTE: There is no separate allocation of tickets for disabled customers to buy, so please be aware that some events sell out very quickly.
Details of age limits and any relevant children'­s concessions are as follows: Reading & Leeds Festivals - under 13's are admitted free with a ticket holding adult.

READING FESTIVAL: Dr. Chris Howes and the Festival Medical team offer encouraging advice & comprehensive medical facilities, and are very flexible in meeting specific needs. You are welcome to contact them beforehand. The 24-hour medical centre at Piccadilly Circus is staffed by doctors, nurses and paramedics, equipped to provide resuscitation, minor casualty and general practice facilities. Physiotherapy, podiatry and emergency dental services are offered. They also have a team consisting of a psychiatrist, psychiatric nurses, counsellors and drug specialists who are experienced in dealing with acute psychiatric emergencies including drug related problems. Festival Medical also provides stage-pit crews, campsite first aid posts and patrols and arena first aid patrols. They run an in-house dispensary and make arrangements with a local retail chemist for dispensing private prescriptions at a fixed rate.

You can contact Chris Howes at www.festival-medical.co.uk Corrine Lane co-ordinates the Reading Welfare Point, that offers a wide variety of assistance. They have psychiatric and general nurses, counsellors, drug workers, disability workers, and number of staff with language skills and some with signing ability. They also assist lost people and lost children. Contact rwp@talk21.com

LEEDS FESTIVAL:
Events Medical Services are equipped to provide first aid, minor casualty and resuscitation.
They run a 24-hour medical centre with general practice facilities, staffed with doctors, nurses and paramedics.
They have details of emergency dentists and local chemists.

First Aid units will be sited at various points around the festival, between 11am and 11pm each day.
Contact Dr.Matt Robbins at matt@eventsmedicalservices.co.uk

The Guest List supervisor is in radio contact with other staff and is your main point of contact. 

Guest List opening hours will be displayed at the on-site office. All events have Welfare, First Aid and Information Points. Security Guards & Stewards are clearly identifiable by their shirts and should be able to give general assistance or information. 

All staff are briefed regarding arrangements for disabled customers, and if you experience problems dealing with any staff on site, we do wish to hear from you, preferably at the event. Several disabled stewards work at Reading & Leeds Festivals.

The festival arena is roughly a large rectangle, with the Main Stage at one end, and the other large indoor stages located evenly around the perimeter. Food stalls, bars, merchandise, market stalls and other facilities are spread around the arena and campsite areas. The ground is farmland, used for grazing and generally level but uneven. As at all festivals, in wet weather the ground can become muddy.

The Guest List located just off Richfield Avenue, next the Box Office. The Guest List is open from 11am until 9pm every day from Thursday until Sunday. Please note that if you arrive outside these times, you will not be able to collect your passes or access your campsite. OíMalley Alley leads from the guest list to Piccadilly Circus.

Piccadilly Circus is a hard rough ground area which junctions off to:
1) The guest / disabled campsite
2) The main arena via Lima Gate
3) O­Malley Alley - the route to Richfield Avenue
4) The public campsite & market area.

A number of other facilities are located around Piccadilly Circus - the 24 hour Medical Centre,
Police Station, Welfare team, information tent, public phones & cash point.

Lima Gate is an access route for disabled people & their assistants, which enables them to enter the arena without going through the Arena Entrance. Youíll need a Disabled Access Wristband to use this gate. Occasionally this gate may be temporarily closed by security.

Camping/parking for disabled people is in the same field as guest camping/parking and is open from Thursday until Monday. Parking becomes very crowded, and if you arrive late in the weekend, or need to leave site during the weekend, we cannot ëholdí a space for you. All parking is on grass. Parking is separate from camping, but very close by.
Due to the associated fire risks it is a condition of our licence that cars and tents be separated.
Up to three people may camp with each disabled customer, with one car per group.

We restrict numbers so we can offer space to all those disabled people who require it.
If you wish to camp in a larger group, you are of course free to do so in any of the public campsites. Please be considerate in pitching tents & parking, do not block cars in and leave space for people to transfer into/out of wheelchairs. If you park close to the toilets & showers, the wet waste vehicles cannot access the units to empty and clean them. There is an electrical hook up point for electric wheelchairs near the toilets / showers. Attitude is Everything run a disabled persons information tent in the Disabled Persons campsite ñ look out for them, stop by & say hello!

All members of the party will receive access to the disabled campsite and Lima Gate. 

In addition, if agreed in advance, disabled customers will receive access for themselves and one PA to the viewing platforms. We are unable to accommodate whole families or groups of friends on the platforms. The area around the viewing platform is usually busy with the extended main stage audience.

We have at least one adapted toilet at each toilet block in the arena, one at each viewing platform, one at Welfare and several in the disabled campsite.

The Rivermead Leisure Center is located on Richfield Avenue; it has a heated indoor swimming pool, a cafeteria and a small childrens play area all on the ground floor level. During the festival it is open to festival goers between 8am and 4.30pm. The entrance is level and there are two fully adapted disabled toilets in the lobby that may be accessed free of charge by showing your Disabled Access wristband. One toilet is located in a room large enough be used to wash and change in, and the sinks have hot & cold water. There are two other ladies shower rooms and one gents shower room available for use, although the entrance doors are narrow for wheelchair users.

You will require a Disabled Access Wristband to access the viewing platforms. These platforms are solely for the use of disabled people and their PA­s. Crew, press, guests and staff are not permitted on them. We have viewing platforms at all stages. The Main Stage platform will have an access ramp at a gradient of 1:12. There will be lighting on the ramp, an adapted toilet at its base, and loose seating for PA­s. There is no shelter on the Main Stage viewing platform. Through a project organised by Attitude is Everything and Oxfam, we have a number of disabled stewards working on the viewing platforms.

There will be use of laser and strobe lights at the event, proceeded by announcements from the stage. Anyone affected by lighting effects should allow sufficient time to leave the viewing platform before effects begin,  please bear in mind the audience may be very large and movement through the crowd slow. To accommodate all our disabled customers and maintain space for people to manoeuvre, the number of friends/PA­s on the platform will be strictly limited to one per person.

This service operates 24-hours a day, as does the medical tent, so assistance is always available. Welfare is located at Piccadilly Circus and they offer a range of assistance, and usually have signers and staff with a range of language skills.

Collect your event wristbands and Event Info Sheet at the Guest list, go up O'Malley Alley and enter the arena at Lima Gate.

A SITE MAP WILL BE POSTED TO YOU WHEN WE RECEIVE YOUR APPLICATION FORM.

The nature of festivals is that despite detailed advance planning, some factors remain subject to change until the last minute. We aim to provide you with the most up to date information possible, and will produce an Event Info Sheet for distribution from Thursday when the campsites open. This will give locations of adapted toilets, viewing platforms and details of any special arrangements on site.

As a condition of our licence any person wishing to camp between 6pm Wednesday 22nd August and 8am Thursday 23rd August must purchase a permit, costing £10 per person.

There is no 2-for-1 on camping permits and they are not administered by this office. 

There are no exceptions to this and there is STRICTLY no admission to site to camp prior to 6pm Wednesday 22nd August.

Please check the website or call 0208 961 5490 on how to apply for a permit.